For foreign customers
the schedule of English-speaking staff from July 1st through 15th
カテゴリー：For foreign customers
Thank you for your visit to our website!
We are Smahospital, iPhone repairing shop in Kawaramachi, Kyoto.
In Japan, we hold a traditional event called “Tanabata” on July 7th.
This event originates from the legend of “Orihime-star”(Vega) and “Hikoboshi-star”(Altair).
People write their wishes on strips of paper called “Tanzaku” and hang them on the bamboo sticks.
It is believed that your wish will come true if you hang the strip of paper with your wish written on the bamboo sticks.
In Kyoto, you can find some places with strips of paper and bamboo sticks where you can try hanging your wish.
How about joining the Japanese traditional event during this period?
It has been hot and humid for a certain period.
Under this weather condition,
we are often caught in the sudden heavy rain that we call “Guerrilla heavy rain”.
Many customers encounter the accident of submerged devices.
We accept the requests of the restoration of the wet smartphones.
This operation aims at the condition where you can get back the data in the wet device.
The processes of the restoration require several hours,
so we may have to tell the result of the repair next day.
We appreciate your understanding for the repair.
Thanks to the our customers’ patronage, more and more foreign customers visit our shop.
We have English-speaking staff, so we can help you or repair your device with English explanation^^
Some hotels or information centers introduce our shop to foreign customers.
Please ask the staff of the hotel or the center where you are staying, too.
Today we show you the schedule of English-speaking staff from July 1st through 15th.
In this term, English-speaking staff is available on 2nd, 3rd, 4th, 5th, 6th, 8th, 9th, and 13th.
We usually recommend to consult us in advance and make an appointment in order to avoid the crowded reception.
We accept the repairing requests of almost all models of iPhone and iPad.
In addition, we also have started repairing several models of Android.
We can start immediately the repair of several models like Nexus, Xperia, and Galaxy.
We can repair more and more models, while some models need seeking and preparing repairing parts.
Especially it is necessary to import the repairing parts if we repair models not sold in Japan.
We cannot tell you whether we can immediately repair your device or not until we check your device,
so please call or visit here to consult us when you have troubles in your smartphone or tablets!